Session Policies and Procedures

1. Your session fee is due the day of your session, and is nonrefundable. It covers the time investment of your photographers for the session, editing, gallery uploading and ordering. All portrait sheets, disks and specialty products are purchased a la carte or within our package options. Special session package pricing is available for Tiny Treasures clients - for children under the age of 2.

2. Your online gallery will be posted at within about a week of your portrait session. In general, you can expect about 40 finished and edited photos. When we are photographing children, the number of photos truly depends on the child and what they will tolerate. Only the best photos will be used - nothing with closed eyes, bad angles, duplications, blurry or lighting checks.

3. Ordering Process:
Once you are notified that your portraits are ready for viewing in the online gallery, you will have two weeks (14 days) to choose your print order. After two weeks, the gallery will automatically be archived, and a $75 archiving fee will be assessed in addition to your order. This policy applies to any and all portrait sessions.  If you have a treasures package session, the 2-week ordering policy/archiving fee will still be in effect. We keep your files in the archiving system for approximately two years. If you would like to order additional prints in the future, you may do so. The archiving fee will be waived as long as an initial order has been placed.

4. Payment for Orders:
All payments for orders must be received before orders will be placed. If your order is subject to an archiving fee, that fee will be added to the cost of your order. Orders will not be made until they are paid in full.

5. Copyright: 
The copyright act protects photographers by giving the author of the photograph the exclusive right to reproduce photographs at any time, by any means. This includes the right to control the making of copies. Even after we have given clients permission to reproduce portraits with the purchase of a disk and print release, we reserve the right to use any and all photographs under Timeless Treasures Keepsake Photography copyright for website, marketing and advertising purposes, with no compensation to the subjects in the photos. 
UNLESS THE CLIENT HAS PURCHASED A DISK WITH PERMISSION FOR PRINTING, it is illegal to copy, reproduce, or modify any image made by "Timeless Treasures Keepsake Photography" through the use of copy machines, scanners, email or any other graphic medium, without our permission. Violators of this Federal Law could be subject to its civil and criminal penalties.
We will try to accommodate all reasonable requests. Please feel free to discuss your needs with us so that we may have the opportunity to serve you better.

6. Order Pickups:  
All orders must be picked up at our Lake View studio within 2 weeks of being notified that your order is in. Orders will not be hand-delivered. All orders left after the 2 week pickup period will be subject to a $25 late pickup/storage fee. Orders will no longer be mailed unless you reside more than 50 miles from our studio, or other unforeseen circumstances have left you unable to get your order. Clients requiring delivery of their order(s) are responsible for paying any shipping and handling charges via UPS or FedEx.